Independent Living
Tailor resident records, units, occupancy, recurring billing, shared amenities, requests, communication, and reporting.
Senior Living Management Software on Salesforce
Booking Ninjas tailors the solution around your senior living community. Manage residents, units, occupancy, billing, non-clinical services, requests, communication, shared spaces, and daily operations in one connected system.
One platform, tailored to your senior living community.
Independent living, assisted living, senior housing, and mixed senior living communities do not all operate the same way. We tailor Booking Ninjas around your housing units, resident records, recurring billing, shared spaces, requests, non-clinical services, communication, and operating model.
Learn more →Solutions Prototyped For
Senior living operating models built around housing, residents, recurring billing, shared spaces, requests, community communication, and multi-location operations.
Illustrative operating-model references only. Display does not imply endorsement, client status, or partnership.
Technical proof
View Booking Ninjas on AppExchange ↗
Listed on Salesforce AppExchange.
Booking Ninjas is publicly listed on Salesforce AppExchange. Salesforce requires security review for applicable AppExchange package types before listing.
Senior Living Management Challenges We Solve
Senior living operators coordinate residents, units, recurring charges, shared spaces, requests, community communication, and daily property operations. Common challenges include:
Resident & Unit Records
Keeping resident details, contacts, unit assignments, occupancy status, billing, requests, and communication connected.
Occupancy & Availability
Keeping available, occupied, upcoming, and assignable housing units clear across the community.
Recurring Billing
Managing recurring housing charges, additional non-clinical services, invoices, payments, balances, and related fees.
Shared Spaces & Programs
Coordinating activity rooms, dining spaces, common areas, transportation requests, and other community resources.
Requests & Maintenance
Keeping resident requests, facility issues, assignments, status updates, and operational follow-up organized.
Resident & Family Communication
Keeping operational notices, billing communication, announcements, and community updates connected to the right contacts.
A Flexible Solution for Your Senior Living Community
We tailor Booking Ninjas around your residents, units, occupancy, recurring billing, shared spaces, requests, non-clinical services, communication, and reporting.
Residents, Units & Billing Together
Keep residents, housing assignments, contacts, requests, recurring charges, payments, and communication connected.
Automate Repeatable Work
Automate repeatable work around billing, reminders, requests, communication, and internal operational follow-up.
Tailor Different Community Models
Configure workflows around independent living, assisted living operational needs, mixed housing, shared amenities, and multi-community structures.
Connected Reporting
Build reporting around occupancy, resident activity, billing, payments, requests, shared resources, and community operations.
What We Can Tailor for Your Senior Living Community
Start with the operational workflows your community needs today. We configure the solution around your residents, units, billing, shared spaces, requests, communication, and property operations.
Keep housing availability, unit status, assignments, upcoming openings, and related occupancy information organized in one workflow.
Resident & Contact Management
Keep resident details, family or designated contacts, housing assignments, operational notes, billing activity, requests, and communication connected.
Manage recurring charges, invoices, payments, balances, additional fees, and other configured billing workflows from connected resident records.
Shared Spaces & Community Resources
Manage activity rooms, meeting spaces, guest spaces, transportation-related requests, or other shared resources included in your community workflow.
Requests & Facility Coordination
Keep resident requests, facility issues, assignments, maintenance activity, status updates, and internal follow-up connected to the property workflow.
Resident Portal
Add a resident portal when your community needs a self-service place for configured information, requests, payments, or other resident workflows.
Connect billing reminders, community notices, request updates, announcements, and other configured operational communication to resident and contact records.
See occupancy, billing, payments, requests, resident activity, and operational information for one or multiple communities.
What We Can Tailor for Different Senior Living Models
The same software should not be configured the same way for every community. We tailor the operational setup around your housing model, residents, shared spaces, billing, requests, and community structure.
Assisted Living
Manage housing, resident operations, billing, requests, shared spaces, and communication alongside separate clinical systems.
Senior Apartments
Configure units, resident records, recurring charges, requests, portals, shared spaces, and property operations.
Retirement Communities
Connect housing, residents, activities, shared resources, billing, communication, and operational requests.
Mixed Senior Living
Configure different operational workflows for multiple housing types while keeping billing, resident records, requests, and reporting connected.
Multi-Community Operators
Configure community-level operations while keeping resident data, billing, requests, communication, and reporting connected across the organization.
Operational boundary
Senior living operations software, not a clinical care or medical-record system.
- Booking Ninjas can support resident records, housing assignments, billing, requests, shared resources, non-clinical services, documents, and communication.
- Operational workflows can be tailored for assisted living and other senior housing models where clinical systems remain separate.
- Booking Ninjas is not positioned as an EHR, EMR, medication administration record, clinical documentation, diagnosis, or medical treatment system.
- Clinical care records, medication workflows, and other regulated healthcare processes should remain in systems designed for those requirements.
Automation and Visibility for Senior Living Operators
Use Salesforce workflows to reduce repetitive work across billing, requests, reminders, communication, unit updates, and daily community operations. AI can be added later when there is a clear use case.
Reduce Manual Administration
Reduce repetitive work around recurring charges, reminders, requests, records, and operational follow-up.
Keep Units & Residents Connected
Keep housing status, resident assignments, billing, requests, and communication tied together.
Keep Requests Visible
Connect resident requests, facility work, internal assignments, status updates, and follow-up.
Connected Insights
Build dashboards around occupancy, billing, payments, requests, and community activity.
Value for Senior Living Operators
A connected operational setup gives your team a clearer way to manage residents, units, billing, requests, shared resources, and daily community operations.
Replace Disconnected Tools
Reduce reliance on separate spreadsheets, billing tools, resident records, request systems, and reports.
Better Occupancy Visibility
Keep units, resident assignments, availability, shared resources, and property information connected.
Reduce Manual Work
Reduce repetitive work around billing, reminders, requests, communication, and operational follow-up.
Clearer Community Reporting
See occupancy, billing, payments, requests, and operational activity from connected data.
Who This Software Is For
A good fit for senior living operators that need connected housing and operational workflows.
- Independent living communities
- Senior apartment communities
- Retirement communities
- Assisted living operational teams
- Mixed senior living communities
- Communities with shared amenities and programs
- Multi-community senior living operators
- Organizations combining housing, billing, requests, and resident operations
Communities that primarily need clinical documentation, medication administration, medical records, or clinical care-management software should use systems designed for those healthcare workflows. Booking Ninjas can focus on the housing and operational layer.
Senior Living Pricing
A Practical Starting Setup for Senior Living Communities
Simple rule: Start with Core. Scale by Bookable Units. Add what you need. A common senior living setup combines Core with a Resident Portal.
Typical Senior Living Setup
Core + Resident Portal
A practical starting setup for communities managing residents, housing units, billing, requests, communication, and self-service workflows.
$500
/ month starting price
$400/month starting price
Core Package
For 1–50 Active Bookable Units. Includes Booking Engine, Reservation Management, Availability, Rate Controller, Invoicing, Billing, Group Booking, Request Management, Contact Management, Property Management, Front Desk, Check-in / Check-out, Layout Builder, standard reports, basic transactional communication, and supported built-in integrations. Managed Units remain unlimited.
+$100/month
Resident Portal
Per portal. Add self-service workflows for configured resident information, requests, communication, payments, or other portal interactions.
Core scales with Active Bookable Units:
51–100: +$8/additional unit/month ·
101–250: +$6/additional unit/month ·
251–500: +$5/additional unit/month ·
501+: volume pricing.
For a senior living community,
an Active Bookable Unit can be
a residence, room,
apartment, shared amenity,
or another reservable or assignable resource
depending on configuration.
Managed Units remain unlimited
and are not a separate pricing driver.
Optional Add-ons
Add only what your community needs.
Communication Hub
+$100/month
per organization
Door Lock Management
+$7.50/month
per door
E-sign Documents
$75 / 100 docs
or $250 / 500 docs
Implementation is separate
Learn why →
Priced around your community structure, units, resident workflows, billing model, shared resources, portal requirements, requests, migration, integrations, configuration, testing, training, and rollout.
$500/month is an example starting configuration using Core for 1–50 Active Bookable Units plus one Resident Portal. Communities that do not need a portal can start with Core from $400/month and add extensions later. Annual billing saves 5% on Core and recurring add-ons. Regional pricing may apply by country.
Senior Living Management Software Comparison
Traditional senior living operational tools vs a tailored Booking Ninjas setup on Salesforce
| Capability | Traditional Senior Living Software | Booking Ninjas |
|---|---|---|
| Salesforce-native | Varies by product | ✓ |
| Resident & unit operations | Varies by product | Tailored around your community |
| Billing & resident records | Depends on product and plan | Connected operational workflows |
| Resident self-service | Depends on product and plan | Resident Portal available |
| Requests & facility workflows | Varies by product | Configurable Salesforce workflows |
| Multi-community operations | Depends on product and plan | Configurable across locations |
| Reporting & visibility | Varies by product and plan | Salesforce dashboards and reporting |
Frequently Asked Questions
Built on Salesforce
Run your senior living operations from one connected system.
We tailor the solution around your residents, units, occupancy, billing, shared spaces, requests, communication, and daily community workflows.