Capabilities of Booking Ninjas Product

Booking Ninjas is the property management solution (PMS) of the future. It’s an all-in-one platform packed with essential components such as booking and point-of-sale systems, but also has features like artificial intelligence (AI) and cloud and mobile accessibility for today’s users. Backed with Salesforce cloud technology, it is sure to make life and business easier for property managers and hoteliers.

Today’s digital users want

Capabilities of Booking Ninjas Product - 2

Product capabilities

Property Management System (PMS)
Booking Engine
Digital booking
Phone system integrations
Financial integrations
Housekeeping management
Ticketing systems
Point of sale(PoS) systems
Einstein Analytics (business intelligence/ Artificial intelligence)
Channel Manager

Other innovative features:

AI Capabilities - icon — AI capabilities

A Salesforce Cloud Foundation - icon — A Salesforce cloud foundation

Over 50 Integrations - icon — Over 50 integrations

Multiple Customization Options - icon — Multiple customization options

Automatic Updates - icon — Automatic updates

Constant Upgrades - icon — Constant upgrades

Customer segments:

Manage everything from reservations to housekeeping.

Restaurants Segment - icon — Restaurants:

Oversee the guest experience and operations.

Property Managers Segment - icon — Property managers:

Service tenants and process invoices and payments.

Country Clubs Segment - icon — Country clubs:

Keep facilities running smoothly, from staff operations to customer satisfaction.

Cater to businesses of all sizes to deliver excellent workplace experiences.

Self-Storage Segment - icon — Self-storage:

Keep amenities up-to-date and track reservations.

Student Housing Segment - icon — Student housing:

Ensure facilities are clean and maintained well with no damage.

Parking Facilities Segment - icon — Parking facilities:

Manage enforcement, payment collection, validation, and guest passes.

Business Challenges:

As the number of digital channels multiply, so do customer expectations. They want personalized, instant, and efficient experiences.

Legacy systems can’t scale with business growth and consumer demands.

Software solutions need to be compatible across multiple devices, like iOs and Android phones.

As the number of digital channels multiply, so do customer expectations. They want personalized, instant, and efficient experiences.

How we help

Booking Ninjas is an all-in-one solution that streamlines property management and hospitality operations. We take the guesswork out of tasks like analyzing guest data, managing finances, and improving guest and tenant experiences with our intuitive technology.

What we listen for:

We need a new PMS
Property management software
Hotel management software
We want to get out of our legacy platform
Cloud based property management solution

Key Sales Plays

Target Industries:

A need to access property information in any location, at any time.

Key Buyer:

Sales, Operations, Management

Target Industries:

Coworking and hospitality spaces, commercial real estate.

Target Industries:

Managing diverse business needs from a centralized application.

Key Buyer:

Management, Operations, Sales

Target Industries:

Hotels, resorts

Target Industries:

Needing customization and easy reporting.

Key Buyer:

Management, Operation, Sales

Target Industries:

Hotels, Resorts, Student housing, Storage.

Customer success story:

Worldwide Properties - icon - 2 — Worldwide Properties

Worldwide Properties group in Miami was struggling with their old legacy property management system (PMS) and point of sale (PoS) system. Their technology had limited customization options and reporting was frustrating. Overall, they felt this contributed to a poor guest experience. By turning to the Booking Ninjas platform, they were able to:

Run their business entirely on a secure cloud service
Deliver a modernized and improved booking experiences
Be in control and have more time to grow their business without any scalability worries.
Be more efficient: use staff time which improves the bottom line
Better visibility of their data to deliver better experiences
Reduce customer churn and abandonment rates
Generate a higher return on investment and increase revenue

The results?

They could access instant reporting and improve their guest service processes. Working with a more efficient system helped them service their guests better and more quickly, and deliver outstanding guest experiences.

Industrious

Industrious, a leading US-based co-working space, had a variety of needs to fulfill. Industrious, with a company size of over 200, provides coworking spaces and manages events nationwide, which means managing several properties all at once. They also wanted the ability to access their property information in any location at any time of the day. Industrious turned to Booking Ninjas to help them incorporate digital solutions. Booking Ninjas’ platform had cloud capabilities, which was a perfect way to access several properties at once. Industrious could also integrate several applications from Salesforce AppExchange, the leading provider of business tools. Thanks to partnering with Booking Ninjas, Industrious could

Easily manage bookings and event
Enable them to have full control of invoicing, as well as reservation management and payment
Have greater control of their contract/eSign management processes
Use the Booking Engine

The results?

A Additionally, Industrious was able to access cutting-edge data analytics and forecasting methods thanks to Salesforce’s Einstein AI feature in the Booking Ninjas PMS. Industrious is making plans for the near future to include it as part of their business solutions structure. By working with Booking Ninjas, Industrious was able to deliver a great working experience to their guests and tenant.

CTY Books were looking to manage all of their operations digitally to get tasks done more quickly and efficiently. They also wanted to run their businesses run from a centralized application, and so they turned to the cloud-based Booking Ninjas. The results of the partnership were:

More QR code locks feature
Improved staff and guest communication, via Twili
Integration with Uber for guest transportation
Integrate a Channel Manager for centralized control of room availabilit
An advanced Booking Ninjas
A digital portal for agents, guests, staff, and vendors
POS integrations for seamless payments and transaction recording

The results?

With the help of the Booking Ninjas PMS, CTY Books will continue improving its digital advantage and achieve tremendous growth

Our core values

Trust

We work tirelessly for the success of both our client and ourselves and don’t settle for anything less.

Equality

We deliver unmatched attention to detail and the highest quality service for all of our partners.

Innovation

We use two of the latest technological capabilities on the market today, Artificial Intelligence and cloud computing.

Success:

We set the bar for success high and work hard to maintain that level of achievement.